Payment, delivery, export

Payment methods

For your convenience, we provide various payment methods. The SSL certificate provides protection of connections, transactions, data transfer and logins.

All prices include 21% VAT. You can also buy goods without VAT (export), read more below in the "Export" section.

Credit card

Payment by Visa or MasterCard credit card via Kevin, Paysera, Paypal payment systems.

Bank transfer

After placing the order, our employee will send you an invoice for payment. Our company is located in Latvia, please specify the type of payment as "international" or "intra-European". 

Electronic payment services

We accept payment by Yoomoney, Webmoney, PayU.

Failed to pay? 

If for some reason your payment failed or was rejected, just call us or contact us by email. Our employee will try to solve the problem promptly.

Delivery

We deliver orders directly from the manufacturer. Only reliable and trusted companies are used for delivery. 

The cost of delivery depends on the volume of the cargo and is calculated automatically at the time of placing the order and entering the address. We are working hard for the lowest possible price.

Delivery to the Russian Federation is not possible if the price of the fireplace is over 300 euros.

Product availability

If the product is in the manufacturer's warehouse, then delivery across Europe takes an average of 3 to 10 days.

In any case, in each specific case, our employee will contact you and confirm the approximate delivery time.

Export

The export price without VAT of 21% is also indicated for each product. You can buy the product at this price if you are:

• an EU company with a valid VAT number
• a company registered outside the EU
• an individual residing outside the EU.

If you receive cargo outside the EU, the local customs service may require you to pay taxes and duties. These costs are fully paid by the buyer.

If you have any additional questions about the export transaction, we recommend that you consult with us.